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Managed IT Services and IT Support

  • INSTANT Technical Support from 7:00 to 19:00
  • ONE trusted and accredited partner for ALL your IT requirements
  • A Bespoke IT Strategy Roadmap to drive your business growth
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Leave your technology in the hands of IT experts to save time and money

REAL TECH provides Managed IT Services to small and medium-sized businesses in Bergamo with 1 to 200 employees. We manage all of your IT services and our team will provide unlimited support for your users. By paying a flat monthly fee for our managed IT, your systems are maintained and running at peak performance around the clock.

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What’s included in our Managed IT Services

We are a professional managed IT service and solutions provider in Bergamo that focuses on enhancing your productivity and efficiency. REAL TECH employs a proactive, 24/7 monitoring and maintenance strategy that provides immediate resolutions whenever problems arise.

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Desktop and Server Care

We proactively monitor and manage your infrastructure, whether it’s in the cloud or in your office.

Security Assessments

We identify and eliminate vulnerabilities to ensure your data is safe from cyberthreats.

Data Backup and Restoration

We ensure your files are always available and protected from unexpected disasters.

Advantages of our Managed IT Services

Proactive Monitoring

24/7 monitoring allows us to quickly resolve network issues, resulting in substantial cost savings and less downtime.

Unlimited Support

We’re available 24/7 via telephone or email to give you high-quality support whenever you need it.

Fixed Monthly Fee

You’ll have access to our experienced team of engineers for less than the cost of a single hire.

Quick response time

Prompt, professional IT support is what makes us different from other IT providers. We know you’re busy, and having your technology working is imperative. As part of our Managed IT Services agreement, we promise to provide you assistance during operating hours within one hour when you contact us.

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Professional help desk team

All REAL TECH help desk technicians are certified and receive ongoing training to stay up to date with the latest technology. They’re experienced in resolving an array of IT issues, working with one goal of providing superior-quality technical support to every business client.

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